Saturday, December 31, 2011

Florida, AT&T Mobility agree to multimillion-dollar settlement

AT&T Mobility?

Attorney General Pam Bondi announced a settlement that requires AT&T Mobility refund all charges for roadside assistance to customers in the state who did not consent to or use the service during the time they were charged. Customers were billed $2.99 per month for the service, a statement said.

The Attorney General's Office estimates that more than 600,000 cell phone numbers of Florida customers were charged for roadside assistance during the time period investigated and that a substantial number of those customers will be eligible for refunds.

In addition to full refunds for Florida customers, AT&T Mobility will:

  • Provide prepaid telephone cards with a face value of $550,000 for donation to members of the United States military;
  • Donate $10,000 to the Florida Law Enforcement Officer of the Year program; and
  • Pay $1.2 million to the Attorney General's Office for future enforcement and attorneys' fees and costs.

The settlement requires that AT&T Mobility provide any future customers multiple disclosures concerning charges associated with Roadside Assistance and how to cancel the service.

AT&T Mobility?

Attorney General Pam Bondi announced a settlement that requires AT&T Mobility refund all charges for roadside assistance to customers in the state who did not consent to or use the service during the time they were charged. Customers were billed $2.99 per month for the service, a statement said.

The Attorney General's Office estimates that more than 600,000 cell phone numbers of Florida customers were charged for roadside assistance during the time period investigated and that a substantial number of those customers will be eligible for refunds.

In addition to full refunds for Florida customers, AT&T Mobility will:

  • Provide prepaid telephone cards with a face value of $550,000 for donation to members of the United States military;
  • Donate $10,000 to the Florida Law Enforcement Officer of the Year program; and
  • Pay $1.2 million to the Attorney General's Office for future enforcement and attorneys' fees and costs.

The settlement requires that AT&T Mobility provide any future customers multiple disclosures concerning charges associated with Roadside Assistance and how to cancel the service.

Source: http://feedproxy.google.com/~r/vertical_44/~3/eJWFHJujUdk/florida-att-mobility-agree-to.html

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